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Cuan
Block management software

Run more blocks. Not more hours.

Block management software for Irish managing agents. Cuan clears the owner inbox with approval-first AI, turns reports into tracked work orders, collects the service charge by Direct Debit and gives every board a live portal, so one manager covers more units.

Four owner messages about one leak collapsing into a single Request, with an AI-drafted reply awaiting human approval.OWNER INBOXAI triageA. Byrne, Unit 31M. Daly (call)Tenant, C-14J. Brennan, C-09Water ingress · Block C4 reports merged into 1Cuan suggests: OMC responsibility85% confidence · raise a work orderAI draft reply, in your voiceApproveNothing sends until you tap approve.

Your property manager is not lazy. The system is broken.

The inbox never empties, the same leak gets reported four times, and the board wants a report you have to build by hand. That is a tooling problem, not a people problem.

Spreadsheets and a shared inbox

One inbox, four copies of the same leak.

Cuan block management

Messages triaged and merged into one request.

Spreadsheets and a shared inbox

Replies written from scratch, all day.

Cuan block management

Drafted from live data, sent when you approve.

Spreadsheets and a shared inbox

Contractors chased by phone and text.

Cuan block management

Dispatched by magic link, closed with a photo.

Spreadsheets and a shared inbox

Billing day eats a long weekend.

Cuan block management

The whole development issued in one click.

Spreadsheets and a shared inbox

Board reports rebuilt by hand each time.

Cuan block management

Directors self-serve a live portal.

Spreadsheets and a shared inbox

Add a block, add a headache.

Cuan block management

Add a block, it runs on the same rails.

Built for the agent, not the landlord.

Every feature is shaped by how Irish block management actually works, so the tool fits the job instead of fighting it.

More blocks per manager

One place for every OMC you run, so a manager covers more units without dropping the ball on any of them.

AI owner inbox

Email, portal and web form land in one triaged inbox, deduplicated, drafted for you, sent only when you approve.

Work orders and contractors

Turn a report into a job, dispatch by magic link with no contractor login, and close it with a photo.

Service-charge collection

Bill the whole development in one click and collect by SEPA Direct Debit, reconciled over AIS.

Director reporting

Give every board a live portal instead of a twice-a-year PDF, and win the next pitch with it.

Migration in days

Bring balances and schedules from Excel, Blockman or PDFs and go live in days, not a quarter.

The outcome

The fee stays flat. The cost per problem falls.

Cuan is measured on the work it removes, so margin improves as the portfolio grows.

1 inbox

for email, portal and web, deduplicated

1 click

to bill an entire development

No login

for contractors, dispatched by magic link

€1.50

per unit per month, every block

The detail

What is block management software?

Block management software runs multi-unit residential developments for the managing agent: the owner inbox, work orders and contractors, service-charge billing and collection, compliance and board reporting. In Ireland the blocks are owned by Owners' Management Companies, so the software has to speak service charge, sinking fund, AGM and MUD Act, not rent roll. Cuan brings all of it into one place so a single manager can run more blocks without dropping any of them.

How does block management software help an agent run more units?

By removing the per-problem work that scales with unit count. Cuan triages the owner inbox and drafts replies for approval, issues a whole development's invoices in one click, recovers arrears on a board-set ladder, dispatches contractors by magic link and lets directors self-serve a live portal. Each of those deletes a recurring task, so a manager's capacity rises without the fee rising with it.

What should Irish managing agents look for in block management software?

Four things matter for Irish block management: it must settle money to a PSRA client account and stay out of the flow of funds; it must handle the service charge and sinking fund the way the MUD Act frames them; it must give directors GDPR-safe visibility without exposing owners' arrears by name; and it must import cleanly from whatever the agent runs today. Cuan is built around all four.

How does Cuan handle owner communications and work orders?

Email, portal messages and web-form requests land in one triaged inbox, deduplicated so four reports of the same leak become one request. Cuan drafts the reply in the agency's voice and sends only when the manager approves. When a job is needed, it dispatches to a contractor by magic link with no login to set up, and closes with a completion photo against the unit.

How does migration from Blockman or spreadsheets work?

Bring your unit schedules, budgets, balances and contacts from Excel, a Blockman export or PDFs. Cuan imports them so you go live in days, across every block, rather than rebuilding each development by hand. Your data stays yours and can be exported at any time.

Questions

Block management software, answered.

Block management software runs multi-unit developments for managing agents: the owner inbox, work orders, service-charge billing and collection, compliance and board reporting. Cuan brings all of it into one place, built for Irish OMCs.
Block management software

See it run your blocks, live.

Bring one development. We will clear a messy inbox, dispatch a job and bill the run, on your own numbers, in nine minutes.