A harbour for the work nobody sees.
Cuan is Irish for harbour, a safe place where things are looked after. That is the job: to be the system Irish managing agents run on, so the unglamorous, relentless work of block management finally gets done well.
Agent-first, on purpose.
Most software in this space was built for residents: noticeboards, feeds, the soft stuff. None of it collects a service charge or keeps a director out of trouble. Cuan is built the other way round, for the agency that carries the risk, holds the PSRA licence, and lives or dies on cost per problem.
Win the owners and you win contracts. Look after the money and your directors stay. Cuan is designed so both happen without your team working a minute later.
Your fee is flat per unit. Your cost is per problem. Cuan deletes problems.
Why the whole thing exists.
Irish law isn't a setting. It's in the foundations.
The MUD Act, the Companies Act and PSRA client-money rules are built into how Cuan works, not bolted on as options. That is why the output holds up when a director, an accountant or an auditor looks closely.
MUD Act 2011
Service charges, sinking funds and sale packs, modelled the way the Act actually works.
Companies Act 2014
Member registers, AGMs and CRO returns, kept filing-ready all year.
PSRA 2011
Client-money rules respected, which is why funds are never held by Cuan.
Seven principles, binding on every feature.
Not a mission statement. These are the rules a feature has to pass before it ships.
Approval-first AI
AI drafts, classifies and flags. It never sends, charges or files. A human always taps approve.
Agent-branded everywhere
Portal, emails, invoices and sale packs carry the agency's brand. Cuan lives in the small print.
Cuan never holds funds
Every euro settles to the PSRA client account. We meter volume, we never touch money.
The data belongs to the OMC
Full export at any time, no exit penalty. Easy exit is a feature, not a threat.
Awkward conversations become workflows
Arrears, fee increases, levy news. The product takes the human out of the uncomfortable moment.
Close every loop
Anyone who reports something is told when it is resolved, automatically, with the evidence attached.
Nothing requires an app install
Responsive web, magic links and email deep links. Owners never have to install a thing.
Building in Ireland, with our first agencies.
Cuan is early, and deliberately so. We are onboarding our first agencies, measuring the collection-rate lift with each, and building the rest of the platform alongside the people who will live in it. No vanity metrics, just the one number that matters, measured honestly.
A few things we will not trade away.
Cuan is early, but these are fixed points. They were true on day one, and they will be true at ten thousand units.
€0
client funds Cuan ever holds
Human
approval on every AI action
48 hr
full data export, no exit penalty
One price
€1.50 a unit, agency or self-managed
Help set the standard for Irish block management.
Free migration, one simple per-unit price, and a direct line to the people building it.