Run every OMC from one place. Get paid faster doing it.
One system bills and collects service charges, recovers arrears on autopilot, clears the owner inbox, and keeps every cert, AGM and contractor in line. Nothing slips, and the money comes in on time.
Ten jobs, one system, built on Irish law
Every inbound becomes a decision, not a chore.
Portal messages, forwarded emails and calls logged in ten seconds all become one Request. Cuan identifies the unit, merges the duplicates, flags urgency and drafts the reply in your voice.
- Four reports about one leak collapse into a single work order
- Approval-first always: nothing reaches an owner until a human taps approve
- Every request closes the loop, so the reporter is told when it is resolved, with the photo
Bill by direct debit. Reconcile itself. Never touch the money.
Owners pay by SEPA Direct Debit from your branded portal. No cards, no owner fees. Cuan reads the bank over AIS, reconciles itself, and exports supplier runs as a SEPA file your bank sends. Every cent settles to your PSRA client account.
SEPA Direct Debit
Owners pay from your branded portal. Mandates persist year to year, the single biggest fix to collections. Instalment plans set up in two taps. No cards, no owner fees.
AIS reconciliation
A read-only bank feed auto-matches on unique references. Around 96% clears itself; the rest is one tap. Cuan reads the account, it never touches it.
SEPA file payments
Supplier runs export as a SEPA file your bank executes. Cuan prepares the file and marks a bill paid only once the bank confirms.
A 14-AGM season, without the late nights.
Pick a date and Cuan validates the notice periods, assembles the pack from live data, collects proxies and on-screen e-votes, checks quorum live, and files the minutes to the vault.
- On-screen e-voting brings in the members who would never attend, so motions actually carry
- One live tally combines the room, proxies and e-votes on the day
- Member and director registers stay current, with CRO filing reminders
What you show the next board you pitch.
A read-only command view per OMC: the live client-account balance, spend against budget by line, aggregate arrears, request SLAs, compliance greens and the approvals queue. A volunteer director opens it once a month, feels in control, and sleeps better.
See what directors getThe rest of the job, handled too.
Operations, compliance, communications and the paperwork, in the same system, on the same live data.
Work orders and contractors
A request becomes a work order with all its context. The contractor accepts from a magic link, no account and no training, and cannot be assigned if their insurance has lapsed. Completion photos close the job.
Compliance calendar
Certs, servicing, insurance and CRO dates roll up per OMC and across the book. Upload a renewed cert and Cuan reads the expiry, files it, and clears the flag. No green tick without evidence.
Communications
Say it once, to exactly the right people. Segmented by OMC, block or role, over email, with delivery tracking and a portal noticeboard.
Sale packs
On a sale, the full MUD Act bundle assembles from live data. Your fee clears before the secure link reaches the solicitor.
Reports and year-end
Income vs budget, arrears ageing and sinking-fund movement, plus a year-end pack per OMC your accountant can file as-is.
See the whole thing run.
Two minutes inside the real product: bill the block, recover the arrears, clear the inbox and hand the board a live view.
AI suggests. A human always approves.
Cuan drafts, classifies, extracts and flags. It never sends, never charges, never files. That one rule is why directors and accountants trust what comes out of it.
Cuan suggests
Triage, budget notes, arrears tone, reply drafts and sale-pack pre-fill. Each one toggleable per agency.
You approve
Nothing reaches an owner, director or contractor until a human taps approve. Below a confidence line, work routes to a needs-a-human lane.
Logged for audit
Every prompt and output is logged and PII is minimised, so the trail stands up for your accountant and the PSRA.
See your arrears recovering, live.
No slideshow. We show you the dashboard, the inbox clearing itself, the arrears ladder, and the portal you would put in front of your next board. Then we leave you the maths.