Is your managing agent actually delivering?
Rate your property management agent across the eleven things that matter most for an Irish OMC. Get a score, your agent's strengths, and the exact questions to put to them at the next review.
An honest read in three minutes
Eleven questions on the things that actually matter for an Irish OMC. Answer yes, partial or no, and get a straight score.
The exact questions to ask
Every gap becomes a specific question to put to your agent at the next review, ready to bring to the board.
Built for boards, not sales
It scores against Irish OMC duties: arrears, PSRA client accounts, GDPR-safe reporting, AGMs and compliance, not a vendor's feature list.
A score, and a to-do list for the agent.
Every run scores the agent and turns the gaps into specific questions the board can put to them, without a consultant.
Agent score
64
Holds money in a PSRA client account
In place
Keeps compliance evidence current
In place
Turns the AGM pack around quickly
Partial
Gives directors a live portal
Missing
Score your agent.
Eleven questions, three minutes. Mark each yes, partial or no.
For each item, mark whether your current managing agent does it. Not sure? That usually means Partial, and a question worth asking.
Recovers arrears on a consistent process
A board-approved ladder runs on every late unit, not ad-hoc chasing.
Gives directors a live portal
The board sees the money and the compliance live, not a PDF twice a year.
Holds money in a PSRA client account
Collection settles to the OMC's client account, kept separate from the agent's own funds.
Reconciles so paid means paid
Payments are matched to owners, so the ledger and the bank always agree.
Keeps compliance evidence current
Insurance, fire, lift and filings tracked, with the certificate behind each.
Reports arrears GDPR-safely
The board sees arrears in aggregate; owners are not named to their neighbours.
Turns the AGM pack around quickly
The pack and minutes arrive in days, not weeks after the meeting.
Answers owners to a clear SLA
Requests are acknowledged and resolved within a stated time, and reported on.
Tracks work orders to completion
A reported issue becomes a tracked job, closed with evidence.
Lets the OMC export its own data
No lock-in: the OMC can take its data if it ever changes agent.
Keeps accountant-ready books
The year-end is a clean export, not a reconstruction from receipts.
Scorecard questions, answered.
Want an agent who scores full marks?
Most gaps on this scorecard close when an agent runs the OMC on Cuan. See the live board view your current agent's PDF cannot match.